Functions of a restaurant system
Consider these features when choosing software:
- Simple order taking
- Inventory Control
- Reporting quality
- Table management
- Employee Timekeeping
- Customer management
- Tax tracking and sales taxes
- Menu Setup
- Credit card processing
- Gift Cards are available in many different designs.
- Collection customer data
Restaurant management software has many benefits.
Software for restaurant management can help maximize profits, cut costs and offer excellent customer service. Benefits include:
- Communication is improved
- Greater flexibility
- Fewer errors
- Forecasting with greater accuracy
- Savings on labor costs
Here are six popular restaurant management systems, along with real customer reviews.
1. TouchBistro Restaurant POS
TouchBistro, an iPad-based solution for POS in restaurants, is designed to be used by all types of restaurant. TouchBistro is equipped with features that are specific to food service and has advanced management capabilities. The staff can bring the POS to the table and allow customers to place orders or pay their bills. TouchBistro is able to manage split-checks, as well as parties of different sizes. If desired, receipts can be printed or signed and emailed. The system’s detailed sales reports can provide insight to management on which products are selling best.
Recent 5-star reviews read:
The overall experience with this software has been very positive. The visual is easy to use and I can easily access years of data. This is the easiest POS platform I’ve ever used. The information is easily accessible from any device. Menu building is perfect.
You can download a free trial here.
2. Toast POS
Toast POS, a platform for all food service businesses including bars, quick-service, and full service restaurants, is marketed as a single solution. The platform combines POS, payment processing, and a suite third-party integrations that help restaurateurs improve their operations, increase revenue, and enhance service.
Toast Go, a handheld tablet, is ideal for restaurants that offer table service. Servers can process payments and place orders at the table using Toast Go. Bars can look up drink recipes and track tabs.
Toast’s Payroll and Team Management integrates POS and Payroll, allowing for seamless time tracking, HR functions, and approvals. The powerful analytics and reporting features of the software allow restaurant managers to identify cost-saving opportunities, top-selling items, and more.
Online, Toast has received rave reviews including:
The overall experience I have had has been amazing. I wish I had switched to Toast much earlier. Toast has the easiest POS interface that I’ve used. If you know how to use an iPhone or iPad you will have no problems using this system. Toast is a great product. I have nothing bad to say about it. I was initially worried about the steep learning curve but this was virtually nonexistent.
3. Lavu
Lavu Point of Sale is designed to be used by bars, restaurants and nightclubs. It can be used for full-service restaurants, quick-service restaurants, franchise restaurants, food trucks, coffee shops and lounges. Users can select between bar, quick-service, or restaurant interfaces. Each is designed to fit the environment. Users can customize the system in many ways, including custom icons and menu items, unlimited menu modifiers and a layout that allows for customization. Lavu allows establishments to offer tableside ordering. It also supports take-out, delivery, and rewards through integration with Loyaltree and an in-house loyalty program.
Lavu comes with inventory management tools such as low-count alerts and a ’86 countdown. Employee management includes shift-trading and payroll reports, as well as employee scheduling. Lavu provides a variety of reports on sales, inventory, and expenses that are accessible anywhere there is an internet connection. Lavu is currently used in 89 different countries and can be translated to any language.
The September 2019 Review is:
I love this point of sale. It’s great to be able take orders and send them to the kitchen directly from the table. You can then move to the next table. It’s so simple to use and learn. It’s great that you can check out your statistics for the day and the amount of time you worked in a week. You can also see how much food you have sold, and the amount of tables you waited for. It’s so Awesome!
For more information, visit the website.
4. Epos Now
Epos provides users with an instant overview of the restaurant business, across all locations, devices, and products. They can also access real-time information on employee performance, sales, product and other data. You can create customized dashboards for quick access to KPIs without running custom reports.
Back Office will automatically calculate staff hours using a clock-in and clock-out system. The detailed employee reporting will identify staff that perform particularly well, and those who do not to highlight any gaps in training and knowledge. By adding customer information and collecting important information such as email addresses, the system encourages customers to return by keeping them informed about events and promotions. You can also offer a loyalty program that allows customers to receive branded cards and redeem their points for future discounts.
Recent reviews read:
The best POS customer support provider! Epos’ customer service is excellent. The customer service department is very helpful and understands the client’s needs, and walks me through any questions or problems I may encounter. It is the fact that I can easily access my sales and data from anywhere. I can make changes from my mobile, desktop or laptop at home.
Click here to visit the Epos Now Website .
5. Upserve
Upserve offers a complete solution for restaurant management. It includes a point-of sale (POS) on Android or iOS, automated inventory management and sales analytics. The platform includes shift notes, tip adjustment, check-splitting and an integrated logbook. Upserve offers a tableside POS that allows front of house staff to assign different zones to tables and see what’s happening at the tables. Servers can add modifiers to items, customize menus, and fire orders in one tap. They can also add notes to the checks, which are visible by both front- and rear-of-house. Users can track sales, guests counts and trends over time with the “Upserve Live”.
Upserve offers a monthly subscription that includes support via email, phone and an online help desk with 24/7/365 accessibility.
The December 2019 review is:
Easy to install and use, Upserve is a point-of-use system. The interface is intuitive and simple, so new employees need very little training. Even those of us with less tech knowledge can easily figure out how to set up and administer the system. It’s more affordable than other POS options and hardware, reliable, with great customer service.
Click here to contact Upserve .
6. Cash Register Express
Cash Register Express by pcAmerica provides a point-of-sale solution for small retail businesses, including grocery stores, liquor stores, convenience shops, and specialty retailers. CRE provides inventory management, customer loyalty and timecards. It also integrates credit card processing, advanced reporting and advanced reporting. The application allows for fast checkouts, and it can manage employee labor as well as market to customers according to purchasing trends.
Cash Register Express is a cloud-based POS solution that can be bought once and operated without any ongoing payments.
Capterra reviews read:
I spent months researching 20+ different POS systems, before deciding on POS Nation. We’ve used four other systems over the last 37 years, and I can tell you that POS Nation is FAR superior to any technical and customer support we’ve ever received. The transition was rocky (as to be expected), but the support team at POS Nation and others were very patient & supportive during the transition. If you’re in the market for a new POS, I recommend POS Nation.
